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Records Management & Digitization

Project Information

  • Name Enterprise Records Management & Digitization
  • Category : Digitization
  • Client : U.S. Army Contracting Command (USACC), Rock Island Arsenal, IL
  • Complete Date : August, 2022
  • Skills : DOPS tracking and indexing application, OCR-enabled high-resolution scanning systems, Secure cloud storage & DevSecOps practices Fully compliant with NARA and federal data handling standards

Records Management & Digitization

Project Description
Quadyster executed a large-scale federal digitization program, securely processing 9M+ records with full NARA compliance. Using its proprietary DOPS platform and end-to-end lifecycle approach, the team delivered high-quality OCR digitization, secure storage, and rapid document access, improving efficiency and ensuring complete traceability.

Project Challenge
* Respond to off-hour and weekend inquiries in minutes, not days
* Prevent customer drop-off to competitors
* Allow sales reps to focus on conversion, not email management
* Create a scalable model deployable across multiple dealers

Project Challenge
* Massive volume of 9+ million physical records across multiple formats
* Need for secure retrieval, tracking, digitization, and storage
* Compliance with NARA regulations and federal security standards
* Requirement to maintain data integrity, traceability, and rapid retrieval
* End-to-end execution required with no subcontractors

Quadyster’s Approach
* Implemented a structured, end-to-end records lifecycle management process
* Developed and utilized DOPS (Document Operations System) for tracking and indexing
* Established secure logistics, re-boxing, and controlled storage workflows
* Applied Agile SCRUM-based execution with daily tracking and issue resolution
* Ensured quality validation, audit, and multi-level backup mechanisms

Project Solution
* Retrieved, packaged, and transferred large-scale physical records securely
* Performed inventory & indexing of thousands of boxes
* Digitized documents at 300–600 DPI with OCR-enabled for searching
* Delivered files in PDF, PDF/A, and TIFF formats
* Provided cloud-based digital storage with strong security controls
* Enabled on-demand document retrieval, return, or certified destruction

Results & Impact
* Successfully processed 9 million+ records with high accuracy and traceability
* Achieved 100% project execution as Prime (no subcontractors)
* Enabled fast, searchable digital access to previously manual records
* Improved operational efficiency and reduced physical storage dependency
* Ensured secure handling, audit ability, and compliance throughout the lifecycle

Value to the Client
* Proven expertise in large-scale federal digitization programs (up to 16M records)
* Ability to deliver secure, compliant, end-to-end document lifecycle solutions
* Strong capability in logistics, digitization, cloud storage, and data governance